Agentic Readiness

When AI feels uncertain, readiness brings clarity

If you’re feeling the pressure to adopt AI—but aren’t sure how to make it work with your people, your systems, or your strategy—you’re not alone. Many organizations rush in, only to hit barriers like misalignment, risk exposure, or stalled pilots. Our structured agentic AI readiness assessment pinpoints the gaps holding you back, aligns your people, processes, and technology, and gives you the foundational design to scale human-AI collaboration with clarity, confidence, and control.

Scalable human-AI success with Agentic Readiness

When it comes to scaling agentic AI, the last thing you want is an unexpected risk, gap, or misstep. Concentrix brings deep expertise in AI governance, intelligent automation, and operational transformation to help you stay ahead. Our Agentic AI Readiness Assessment goes beyond surface-level reviews—delivering a structured, insight-driven evaluation that uncovers blind spots, identifies critical gaps, and charts a safe, scalable path to effective human-AI collaboration.

Maturity insights to
strengthen AI foundations.

Prioritized, high-
impact use cases with business value.

Clear handoffs
between human and AI agents.

Technical
recommendations that reduce cost and complexity.

Strategic and tactical
roadmaps for execution.

Discover how to start and scale human-AI collaboration with confidence.

Services & Solutions

Readiness Assessment

Move forward with confidence by understanding exactly where your organization stands on the path to agentic AI. Our Agentic Workflow Readiness Assessment provides a structured, in-depth evaluation of your maturity across six key areas required to scale autonomous workflows that work in harmony with human teams. We help you identify gaps, reduce risk, and define the changes needed to unlock business value and operational efficiency. We examine your readiness from multiple angles:

  • Business operations
  • Agentic supporting technology
  • AI governance
  • Change management
  • Content/knowledge management
  • Use case supporting data
Realize the full potential of agentic AI with a clear, strategic vision for how intelligent agents will elevate both customer and employee experiences. We help you define a compelling North Star for your agentic future that aligns AI capabilities with brand promise, operational goals, and user expectations. We visualize the end-to-end experience to ensure seamless and scalable execution.
  • Build agentic experience strategy
  • Agentic supporting technology
  • AI governance
  • Change management
  • Content/knowledge management
  • Use case supporting data

Experience the full value of agentic AI with a solid technical foundation that supports scalable, intelligent workflows. Our technical design services connect your business goals to the infrastructure, platforms, and solution designs needed to execute effectively. Using a structured, best-practice approach, we guide you in making confident, future-ready technology decisions that align with your AI ambitions.

  • Create weighted platform criteria
  • Assess up to five AI platforms
  • Design a target state architecture
  • Construct technical solution designs

Create a clear path to execution with aligned stakeholders and a solid financial case for investment. We define the path from strategy to impact, combining practical roadmaps with change management guidance and financial insight to help you build momentum, gain buy-in, and sustain long-term value across the organization.

  • Strategic and tactical roadmaps
  • Change activation story
  • Detailed business case and ROI analysis

What our clients are saying

“Partnering with Concentrix transformed our approach to AI. Their expertise cut through the noise, giving us the confidence and insights to implement solutions that drive real value for our viewers.”

Related Insights

Research and thought leadership powering the next era of intelligent transformation.

Frequently Asked Questions

Concentrix’s Agentic Workflow Readiness Assessment is a structured evaluation that identifies gaps in your organization’s readiness to adopt AI technologies.It aligns your people, processes, and technology to ensure effective collaboration between human and AI agents.
The agentic AI readiness assessment provides maturity insights, identifies high-impact use cases, offers technical recommendations, and outlines strategic roadmaps. These insights help reduce risks, clarify handoffs between human and AI agents, and support scalable AI integration.
Concentrix’s Agentic Workflow Readiness Assessment takes a look at the readiness of your business across six key areas necessary for scaling autonomous workflows. This means evaluating your current processes, technology infrastructure, alignment of stakeholders, and potential business value from AI initiatives.
The agentic AI readiness assessment provides a solid technical foundation by connecting your business goals to the appropriate infrastructure and solution designs. It guides you through best practices to ensure your technology decisions align with your AI ambitions, reducing cost and complexity.

Let’s Connect

Click here if you’re looking for a Concentrix career opportunity.