Standing out in the world of streaming media means delivering exceptional viewer experiences. However, our client—a leading streaming platform—was drowning in vendor promises surrounding AI use cases in media and entertainment.
The client recognized the need for a deliberate, well-informed approach that wouldn’t compromise its hard-earned reputation. That’s when it turned to Concentrix for a fresh perspective, looking to us to sift through the noise of vendor hype and help them pinpoint the AI initiatives that mattered most.
We assembled a powerhouse team of cross-functional experts, including strategists, customer experience innovators, AI technologists, and data specialists. Together, we rolled up our sleeves to assess the client’s AI readiness with a focus on practical steps:
Collectively, our team’s efforts led to six ready-to-implement agentic AI use cases, complete with well-thought-out technical designs and a clear roadmap for implementation—all aimed at speeding up its journey to value.
“Concentrix transformed the approach to AI. Their expertise cut through the noise, giving us the confidence and insights to implement solutions that drive real value for viewers.”
6 actionable agentic AI use cases
developed for immediate implementation.
2 recommended AI platforms with comprehensive tech architecture mapping providing clarity and direction.
1 strategized AI roadmap accelerating time-to-value for AI-driven initiatives.
