Concentrix https://www.concentrix.com/ko/ Reimagining Everything CX Wed, 19 Nov 2025 16:10:31 +0000 ko-KR hourly 1 https://wordpress.org/?v=6.8.3 https://www.concentrix.com/wp-content/uploads/2022/10/favicon-150x150.png Concentrix https://www.concentrix.com/ko/ 32 32 지능형 전환의 시대: 실행 중심의 AI 시대 https://www.concentrix.com/ko/insights/research/age-of-intelligent-transformation-scaling-ai/ Thu, 06 Nov 2025 16:48:00 +0000 https://www.concentrix.com/about/news/%ec%a7%80%eb%8a%a5%ed%98%95-%ec%a0%84%ed%99%98%ec%9d%98-%ec%8b%9c%eb%8c%80-%ec%8b%a4%ed%96%89-%ec%a4%91%ec%8b%ac%ec%9d%98-ai-%ec%8b%9c%eb%8c%80/ 지능형 기업 마스터하기 https://www.concentrix.com/ko/insights/webinars/mastering-the-intelligent-enterprise/ https://www.concentrix.com/ko/insights/webinars/mastering-the-intelligent-enterprise/#respond Thu, 26 Jun 2025 21:38:25 +0000 https://www.concentrix.com/about/news/%ec%a7%80%eb%8a%a5%ed%98%95-%ea%b8%b0%ec%97%85-%eb%a7%88%ec%8a%a4%ed%84%b0%ed%95%98%ea%b8%b0/ https://www.concentrix.com/ko/insights/webinars/mastering-the-intelligent-enterprise/feed/ 0 인간 + AI의 실제 활용: 비즈니스 혁신을 위한 생성 AI 적용 https://www.concentrix.com/ko/blog-ko/human-ai-in-action-applied-generative-ai-for-business-transformation/ https://www.concentrix.com/ko/blog-ko/human-ai-in-action-applied-generative-ai-for-business-transformation/#respond Tue, 24 Jun 2025 20:27:10 +0000 https://www.concentrix.com/about/news/%ec%9d%b8%ea%b0%84-ai%ec%9d%98-%ec%8b%a4%ec%a0%9c-%ed%99%9c%ec%9a%a9-%eb%b9%84%ec%a6%88%eb%8b%88%ec%8a%a4-%ed%98%81%ec%8b%a0%ec%9d%84-%ec%9c%84%ed%95%9c-%ec%83%9d%ec%84%b1-ai-%ec%a0%81%ec%9a%a9/ https://www.concentrix.com/ko/blog-ko/human-ai-in-action-applied-generative-ai-for-business-transformation/feed/ 0 Transurban: How Trust and Transformation Enabled AI Customer Support https://www.concentrix.com/ko/insights/case-studies/trust-and-transformation-enabled-ai-customer-support/ https://www.concentrix.com/ko/insights/case-studies/trust-and-transformation-enabled-ai-customer-support/#respond Mon, 23 Jun 2025 20:49:55 +0000 https://www.concentrix.com/about/news/transurban-how-trust-and-transformation-enabled-ai-customer-support/ https://www.concentrix.com/ko/insights/case-studies/trust-and-transformation-enabled-ai-customer-support/feed/ 0 AI 에이전트를 감시하는 사람은 누구인가? 신뢰와 안전이 Agentic AI 거버넌스와 만난다 https://www.concentrix.com/ko/blog-ko/trust-safety-meets-agentic-ai-governance/ https://www.concentrix.com/ko/blog-ko/trust-safety-meets-agentic-ai-governance/#respond Thu, 05 Jun 2025 20:45:58 +0000 https://www.concentrix.com/about/news/ai-%ec%97%90%ec%9d%b4%ec%a0%84%ed%8a%b8%eb%a5%bc-%ea%b0%90%ec%8b%9c%ed%95%98%eb%8a%94-%ec%82%ac%eb%9e%8c%ec%9d%80-%eb%88%84%ea%b5%ac%ec%9d%b8%ea%b0%80-%ec%8b%a0%eb%a2%b0%ec%99%80-%ec%95%88%ec%a0%84/ https://www.concentrix.com/ko/blog-ko/trust-safety-meets-agentic-ai-governance/feed/ 0 디지털 CX 영웅: 고객 서비스에서 인간 중심 AI를 위한 가이드 https://www.concentrix.com/ko/insights/thought-leadership/human-centric-ai-in-customer-service/ https://www.concentrix.com/ko/insights/thought-leadership/human-centric-ai-in-customer-service/#respond Thu, 22 May 2025 19:20:19 +0000 https://www.concentrix.com/about/news/%eb%94%94%ec%a7%80%ed%84%b8-cx-%ec%98%81%ec%9b%85-%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4%ec%97%90%ec%84%9c-%ec%9d%b8%ea%b0%84-%ec%a4%91%ec%8b%ac-ai%eb%a5%bc-%ec%9c%84%ed%95%9c-%ea%b0%80/ https://www.concentrix.com/ko/insights/thought-leadership/human-centric-ai-in-customer-service/feed/ 0 The Intelligent Transformation Toolkit https://www.concentrix.com/ko/insights/thought-leadership/the-intelligent-transformation-toolkit/ Fri, 17 Jan 2025 21:44:44 +0000 https://www.concentrix.com/about/news/the-intelligent-transformation-toolkit/ 보험 기술 전망 2025: 혁신을 경쟁 우위로 전환 https://www.concentrix.com/ko/insights/research/insurance-technology-outlook-2025/ Wed, 15 Jan 2025 04:00:00 +0000 https://www.concentrix.com/about/news/%eb%b3%b4%ed%97%98-%ea%b8%b0%ec%88%a0-%ec%a0%84%eb%a7%9d-2025-%ed%98%81%ec%8b%a0%ec%9d%84-%ea%b2%bd%ec%9f%81-%ec%9a%b0%ec%9c%84%eb%a1%9c-%ec%a0%84%ed%99%98/ 혼돈에서 작동성으로: iX Hello™로 구동되는 고객 서비스 혁신 https://www.concentrix.com/ko/insights/case-studies/customer-service-transformation-powered-by-ai/ https://www.concentrix.com/ko/insights/case-studies/customer-service-transformation-powered-by-ai/#respond Tue, 26 Nov 2024 17:27:43 +0000 https://www.concentrix.com/about/news/%ed%98%bc%eb%8f%88%ec%97%90%ec%84%9c-%ec%9e%91%eb%8f%99%ec%84%b1%ec%9c%bc%eb%a1%9c-ix-hello%eb%a1%9c-%ea%b5%ac%eb%8f%99%eb%90%98%eb%8a%94-%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4/ https://www.concentrix.com/ko/insights/case-studies/customer-service-transformation-powered-by-ai/feed/ 0 Concentrix + Webhelp 코리아, Concentrix로 리브랜딩 https://www.concentrix.com/ko/about/news/press-release/concentrix-webhelp-rebrands-as-concentrix/ https://www.concentrix.com/ko/about/news/press-release/concentrix-webhelp-rebrands-as-concentrix/#respond Mon, 22 Apr 2024 20:00:58 +0000 https://www.concentrix.com/%eb%b6%84%eb%a5%98%eb%90%98%ec%a7%80-%ec%95%8a%ec%9d%8c/concentrix-webhelp-%ec%bd%94%eb%a6%ac%ec%95%84-concentrix%eb%a1%9c-%eb%a6%ac%eb%b8%8c%eb%9e%9c%eb%94%a9/ https://www.concentrix.com/ko/about/news/press-release/concentrix-webhelp-rebrands-as-concentrix/feed/ 0